Listen (and ask questions). Whether you’re in a client meeting or an employee one-to-one, simply listening is one of the most powerful things you can do.
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How to develop this project management skill: So considering it’s a skill you’ll rely on multiple times a day, every single day, in lots of varied formats (face to face, email, instant messaging, video conferencing - the list goes on), it seems pretty safe to say that the importance of people skills to project management success can’t be ignored. The PMI’s 2018 Pulse of the Profession report found that it was a primary factor in 29% of failed projects. But that’s easier said than done, especially when your job is to liaise with people at all different levels - meaning that you need to be able to consistently tailor your communication style and content to the right audience.Īnd no pressure, but for a project manager, poor communication can derail everything. For work to flow, you need to make sure that everyone is on the same page, working towards the same business and company goals, and all kept in the loop about any changes or issues. When you have so many people to manage, communication is key.
Project management skill #1: CommunicationĪs a project manager, you need to work with a lot of different people: team members, other departments, leadership, clients… Most projects have a long list of stakeholders that you need to keep aligned, up-to-date, and ideally, happy. Here’s our rundown of the 6 most important project management skills - and how to develop them into your project management strengths. According to the Project Management Institute’s 2018 Pulse of the Profession report, four out of five respondents believe that soft skills are more important today than they were just five years ago. While the term “soft skills” makes them sound fluffy (or squishy, or mushy), the impact they have on your team’s performance is rock-solid - and 80% of project management professionals agree. They’re the skills you rely on when things start to get scary, when the project subtly begins to change direction, or when you need to give tough feedback to your team.
The soft skills of project management are what allow you to get the best out of people, create harmonious relationships across departments, and keep things running smoothly throughout the process. In fact, some of the most important project manager skills - the ones that will help your project team to feel valued, motivated, and trusted - are the soft skills. But being a really great project manager isn’t just about tasks, timings, and technical prowess. It’s not even about simply delivering on the classic duties and responsibilities of a project manager (although obviously that’s a pretty big part of it). It’s not about qualifications or degrees (but those are good too, of course). What does it mean to be a great project manager?
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